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Practice Management

Mrs Susannah Devine (f)

Susannah Devine is the Senior Practice Manager (Business & Operational) and Natalie Cole is our other Practice Manager (Business & Finance Manager). They work along side the GPs and nurses providing support ensuring the best patient care is available.  They cover areas which include Finance, Human Resources, Training and co-ordinate the day to day running of the surgery.  Any compliments, suggestions or complaints please contact Susie Devine in the first instance.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Mrs Lyn Kelsey
Miss Jed Dafforn
 
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