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Flansham Park Health Centre

Hello and welcome to our website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a registration form and come and see us.

Flansham Park Health Centre Patient Information– July 2016

 Unfortunately are migration to our new computer system as been delayed due to problems beyond our control.  Please see our up to date Newsletter (see latest news).

Please be assured that everything possible will be done to ensure any disruption to patient care is kept ot a minimum.

The waiting room

The online service will cease with effect from Friday 10th June.  Our apologies that we can not transfer over the registrations and therefore patietns wil have to re-register for our new online service after we have gone live with SystemOne.  We will communicate with patients what they need to do nearer the tim

Key dates

Friday 1st July Last day to order routine/repeat prescriptions 

Monday 4th July -  Last day for full clinics. Pre-bookable appointments only available up until this date.

Tuesday 5th July - Online services (The Waiting room) no longer available.

Tuesday 5th July - Tuesday 12th July - Limited clinics only

Tuesday 12th July - Go live with our new computeristed system (Limited clinics)

Wednesday 13th July - Monday 18th July Full clinics with trainer support

 

Please be patient with us while we go through this transition of change

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Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Convenience

Access for the disabled is via a gentle ramp at the front of the building, which has automatic opening doors. There is a lift available to the first floor. Wheelchairs to use in the building are available inside the main doors.

CareQuality Commission  (CQC)

All GP Practices were required to register with the Care Quality Commission on 1st April 2013 and will be regularly inspected. Please see our News page for more information.

Flansham Park is banded one of the low risk groups according to the CQC.  This banding is a new approach using a tool called "Intelligent Monitoring".  The tool looks at GP Patient Survey, the range of practice activity including Quality Outcome Frameword (QOF).

You can see our Report by clicking here: http://www.cqc.org.uk/sites/default/files/1-544000311%20GP%20IM%20V101.pdf

Average GP Earnings

The average pay for GPs working in Flansham Park Health Centre in the last financial year was £66,965 before tax and National Insurance.  This is for 4 full time GPs and 4 part time GPs.

"NHS England require the net earnings of doctors engaged in the practice is publicised by 31 March 2016 at the lastest.  However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with othe practices".

Please let us know your Communication needs

Do you, a family member or someone you care for have communication needs relating to a disability, impairment or sensory loss?  (This may include individuals who are deaf, blind, have a learning disability or aphasia, or any othe impairment to their ability to communicate or understand information).

We want to become better at communicating with our patients.  We want to make sure you can read and understand the informaiton we send you.  If you find it hard to read our letters or if you need someone to support you at appointment, please let us know.

We want to know if you need information in large print or easy read formats of Braille.

We want to know if you need a British Sign language interpreter (BSL) or Advocate present at your appointments.  (Two staff members have received training in BSL).

We want to know if we can support you to lip-read or use a hearing aid or communication tool.  (There is a hearing loop available at the Reception Desk).

Would you find it easier to communicate with us by email or fax than by telephone?

Do you require longer appointment times due to your communication needs?

If you find it easier to communicate away from the busy Reception area please let Reception Staff know & they will do their best to accomodate you.

Please tell any member of the Practice Team what your communication requirements are & we will aim to support you in the way you find most helpful.  Please let us know how we can improve things.

The NHS is committed to implementing the Accessible Information Standard & any information you give us about your communication needs may be shared with other care givers within the NHS (for example a note may added to your Summary Care Record).

 

 

 

(Site updated 28/06/2016)
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